Systems Thinking

With Kambiz Maani

Two-Day Course Outline

This course will cover the following topics in an interactive, participatory style. Participants will work in small teams.

DAY 1

Welcome

Why do we think the way we do? The origins of modern thinking
What is a system and what is not? Systems and non-systems
Why do I/we need a new paradigm?
What is complexity and how to understand it?
How do we make sense of the world? Four Levels of Thinking
Why organizations fail? Patterns and systemic structures
Why Systems Thinking is critical to leadership and organizations?

Morning Break

Learning the Systems Thinking Language
What is a Circle of Influence? How to construct a Circle of Influence?
How to predict cycles of growth, decline and stability?
What can your organisation from a thermostat?
Reinforcing and Counteracting forces
How to identify and reverse vicious cycles?
Learning activity

Lunch Break

What do dot.coms and your dieting problems have in common?
Understanding generic structures?
Quality and Healthcare: the Ministry of Health case?
Learning activity

Afternoon Break

Leverage vs. Problem-solving
Why over-intervention is counterproductive? The perils of decision delay
Hanover Insurance Case

Close

Day 2

Welcome to Day 2

Modelling strategic issues at your organisation
(During this session participants will be working in small groups on selected strategic issues)

Morning Break

Modelling strategic issues … continues

Lunch Break

Sharing and debrief of strategic issues modelling

Afternoon Break

Demonstration of Management Learning Lab
How can organizations learn? Systems Thinking and Organizational Learning
How to harmonise divergent Mental Models through Dialogue
Top down vs. Emergent shared vision
How to nurture Systems Thinking at your organisation?

Close

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