TABLE OF CONTENTS

Foreword to first edition
Preface to second edition

Part I

Chapter 1 Introducing systems thinking
Chapter 2 Systems methodology
Chapter 3 Causal loop modelling
Chapter 4 Dynamic modelling
Chapter 5 Scenario planning and modelling
Chapter 6 Microworlds and learning laboratory
Chapter 7 Systems thinking and the organisation

Part II

Case 1 Sustainability of the New Zealand fishing industry
Case 2 Dynamics of the bird flu pandemic
Case 3 Drivers of quality in health services
Case 4 Supply chain modelling of a beer distribution system
Case 5 Strategy development for a telecommunications business unit

Index

About the Author(s)

Kambiz E. Maani (PhD, Illinois) is an acknowledged international expert on systemic approaches to organisations and leadership. He is an author and inspirational speaker on Systems Thinking, Complexity Management, and Organisational Learning and Leadership. Dr Maani's academic and consulting career spans over 25 years in the USA, South America, Asia, and Australasia. Currently, he is an Associate Professor of management and systems sciences at the University of Auckland Business School where he had held several leadership roles. He has lectured internationally and has held teaching and research positions at a number of universities including the Massachusetts Institute of Technology (MIT), Boston University and Helsinki School of Economics and the Rand Corporation. Kambiz's executive courses on Systems Thinking, Complexity and Leadership have been offered internationally to large audiences for the past decade.

Robert Y. Cavana (PhD, Bradford) is a Reader in Systems & Logistics with the Victoria Management School at the Victoria University of Wellington, New Zealand. He has nearly 30 years of professional experience working with public and private sector organisations, where he has been involved in systems thinking and system dynamics projects spanning many sectors of the New Zealand economy. He was previously a President of the Operational Research Society of New Zealand and a Vice President of the International System Dynamics Society; and he is currently a Managing Editor of System Dynamics Review. He has a wide range of international publications, and he is also a co-author of Applied Business Research: Qualitative & Quantitative Methods (Wiley, Brisbane, 2001; Chinese edition 2004).