Systems Thinking

With Kambiz Maani

One-Day Course Outline

This Seminar will cover the following topics in an interactive, participatory style. Participants will work in small teams.

Welcome

Why do we think the way we do? The origins of modern thinking
What is a system and what is not? Systems and non-systems
Why do I/we need new ways of thinking?
Why Systems Thinking is critical to management and organizations?
How do we make sense of the world? Four Levels of Thinking
Why organizations fail? Patterns and systemic structures

Morning Break

Learning the Systems Thinking Language

What is complexity and how to understand it?
What are Circles of Influence? How to construct a Circle of Influence?
How to predict cycles of growth, decline and stability?
What can your company learn from a thermostat?
Reinforcing and Counteracting forces
How to identify and reverse vicious cycles?
Learning activity

Lunch Break

What do dot.coms and your dieting problems have in common?
Understanding generic structures?
Learning activity

Afternoon Break

Leverage vs. Problem-solving
Why over-intervention is counterproductive? The perils of decision delay
How can organizations learn? Systems Thinking and Organizational Learning
The Case of Hanover Insurance
How to start Systems Thinking in your organization?

Close

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