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Systems Thinking
and Modelling
Understanding change and complexity
Prentice Hall 2000
Kambiz Maani and Robert Cavana
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Whenever a new text in a young field appears, it is a cause for
celebration, for it signals a growth and dynamism rewarding the
work of the field's pioneers and current practitioners. When the
new text grows from work geographically remote from the original
works in the field, even today in this age of instantaneous global
communication it suggests a healthy spread of the tools, techniques,
and perspectives of the field.
Here, in this work by Kambiz Maani and Bob Cavana, we see the ideas
that first shimmered at MIT in Cambridge, Massachusetts, around
1960 now spread halfway around the world, about as geographically
distant as one can get from Cambridge. The spread does involve some
translation and alteration -- in style, examples, and applications
with a decided New Zealand flavor. That development is all to the
benefit of the system dynamics community and the wider private sector,
government, and academic communities we seek to serve and support.
This text is the most recent in a line of works tracing directly
back to Jay W. Forrester's classic Industrial Dynamics (1961). That
book is still remarkable for the completeness of the vision and
approach it laid out. In the forty years since its publication,
the field has grown too big for its original industrial name and
purview -- not industrial dynamics, or R&D dynamics, or urban dynamics,
or even business dynamics, but "any system" dynamics. It is worth
noting here that the word "system" in the name causes some confusion
in identifying the methodological and philosophical ancestry of
the field. The name "system dynamics" comes not from systems analysis
or general systems theory -- as the misnomer "systems dynamics"
might suggest. Rather, the four grandparents of the field, as described
by Forrester enduringly in 1958, are computer technology, computer
simulation, strategic decision making, and feedback thinking. It
was a fortuitous mix, for the engineer's notion of feedback connects
seamlessly with the circular causal complexity that strategic thinkers
encounter. And the interconnected, interdependent worlds that strategy
and feedback complexity imply confound mental simulations. Today,
every system dynamics application, even the qualitative, reflects
this fourfold ancestry: practitioners strive to use computer technology
to trace reliably through simulated time the dynamic implications
of strategic decisions in complex feedback systems.
Here in these pages the reader will find a very modern overview
of the main elements of the system dynamics approach. It is within
the last ten years that bridges have been built between system dynamics
practitioners, scenario planners, and the soft systems modeling
and soft operations research communities. This is one of the first
texts to make these bridges available to people new to system dynamics,
to enhance the conceptual phases of system dynamics modeling with
the incorporation of helpful problem-structuring approaches taken
from SSM (soft systems methodology) and soft OR (operations research).
Here also will the reader begin to experience the power of the system
dynamicist's continuous perspective on the behavior of complex systems.
Although a discrete view, focusing on separate events and decisions,
is entirely compatible with the field's characteristic endogenous
feedback perspective, the system dynamics approach emphasizes a
continuous view. The continuous view strives to look beyond events
to see the dynamic patterns underlying them. Moreover, the continuous
view focuses not on discrete decisions but on the policy structure
underlying decisions. Events and decisions are seen as surface phenomena
that ride on an underlying tide of system structure and behavior.
It is that underlying tide of policy structure and continuous behavior
that is the system dynamicist's focus and the source of strategic
policy insights.
There is thus a distancing inherent in the system dynamics approach
which the careful reader will observe in these pages -- not so close
as to be confused by discrete decisions and myriad operational details,
but not so far away as to miss the critical elements of policy structure
and behavior. Events are deliberately blurred into dynamic behavior.
Decisions are deliberately blurred into perceived policy structures.
Insights into the connections between system structure and dynamic
behavior, which are the goal of the system dynamics approach, come
from this particular distance of perspective.
What are the kinds of insights one can hope to find from this perspective?
First and foremost, identifying the stock-and-flow/feedback structure
at the heart of a complex dynamic problem can reveal the endogenous
"within system" sources causing or exacerbating that problem. Dynamics
are, at least partially, a consequence of endogenous system structure.
Uncovering those endogenous sources of behavior in any given system
is empowering, for it enables actors in the system to focus on effective
policies within their own control. Second, the feedback perspective
provides powerful understandings of the frequently observed phenomenon
that complex systems are "policy resistant." Well-intentioned policy
initiatives frequently are found to be either ineffective or even
counterproductive. The system dynamics approach reveals that complex
systems have myriad adjustment mechanisms, usually embedded in negative
(balancing) feedback loops that naturally counteract and compensate
for well-intentioned policy initiatives, just like a car's cruise
control naturally compensates when the car encounters a hill. Policy
resistance becomes a natural and expected phenomenon in complex,
interdependent systems, a phenomenon that can be understood and
dealt with. A third kind of insight is related: We often find in
complex social or environmental problems that what works in the
short run usually fails to provide long run benefits and may even
make things eventually worse. "Worse before better" behavior can
be understood in feedback terms, and those understandings can lead
to more robust policies that yield more lasting benefit.
It is these sorts of understandings and insights that one strives
for as one approaches a difficult problem using the tools and perspectives
presented here. The going will not be easy, partly because the problems
we hope to solve are far from easy and for any one of them there
are many perspectives to meld, and partly because the arts of building
insightful models that really help people think are difficult to
acquire and to practice. I commend to you the journey Kambiz Maani
and Bob Cavana have begun for you.
George P. Richardson
Professor and Past President, System Dynamics Society
The Rockefeller College of Public Affairs and Policy
University at Albany - State University of New York
October 1999
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